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Resume

Résumé

 FREDERIKKE THORUP
Location: Sydney, Australia
Phone: (please email for this)
Email: Freddy.Thorup@hotmail.com
Website: www.neonphase.com.au


SUMMARY

Business student at the University of Technology Sydney with active leadership roles in academic governance and accessibility. Serves as the sole undergraduate representative on the UTS Business School Teaching and Learning Committee and as a Student Accessibility Consultant, advising on inclusive learning design and institutional strategy. Holds a Bachelor of Fine Arts from the National Art School and brings a multidisciplinary approach grounded in creative practice, analytical thinking, and human-centred communication. Over a decade of experience across customer service, beauty consulting, and creative entrepreneurship. Known for initiative, emotional intelligence, reliability, and a forward-thinking mindset.


WORK EXPERIENCE

Student Accessibility Consultant
UTS Student Services Unit | Sydney
April 2025 – Present

  • Advise university staff on accessibility and inclusive learning design using lived experience.

  • Contribute to reviews of digital tools and educational content to enhance student wellbeing and equity.

  • Support UTS Access and Inclusion goals by shaping inclusive campus systems and services.

Student Representative – Teaching and Learning Committee
UTS Business School | Sydney
April 2025 – Present

  • Sole undergraduate student representative on the Business School’s Teaching and Learning Committee.

  • Provide feedback on curriculum, policy, and teaching quality to enhance the student experience.

  • Collaborate with faculty and leadership on strategic academic initiatives.

Trainee Consultant
Aventine Equity Partners | Sydney
January 2025 – Present

  • Conduct research and stakeholder interviews to support client strategy.

  • Analyse data to develop insights and contribute to reporting.

  • Assist with marketing campaigns, internal content, and administrative operations.

Beauty Advisor
MECCA Brands | Sydney
April 2021 – Present

  • Deliver tailored product advice and exceptional customer service in a fast-paced retail environment.

  • Recognised for personalised consultation, strong product knowledge, and sales performance.

  • Consistently acknowledged by management and clients with awards and reviews.

Retail Sales Assistant
Koko Black | Sydney
March 2021 – December 2021

  • Delivered premium customer service in a luxury retail setting.

  • Assisted with upselling, gifting advice, and product presentation.

  • Supported merchandising and maintained brand standards during peak trading periods.

Seasonal Beauty Advisor
Sephora | Sydney
November 2020 – January 2021

  • Provided expert advice on skincare and makeup during the holiday season.

  • Greeted clients, performed product demonstrations, and supported sales conversions.

  • Contributed to team performance and maintained store presentation standards.

Food and Beverage Attendant
Luna Park Sydney | Sydney
June 2014 – February 2017

  • Delivered high-volume food and beverage service in a fast-paced amusement park environment.

  • Managed customer orders, hygiene protocols, and team coordination during peak periods.

  • Gained early foundational skills in service, safety, and team dynamics.

Founder & Owner
Neon Phase | Sydney
September 2017 – Present

  • Founded and relaunched a multidisciplinary creative platform for art, writing, and brand projects.

  • Built the brand identity, website, and digital strategy independently.

  • Designed original merchandise, directed campaigns, and collaborated with artists and clients.


EDUCATION

Bachelor of Business (Current, 2025–2027)
University of Technology Sydney
(major yet to be chosen)

Bachelor of Fine Arts (Printmaking) (2017–2019)
National Art School, Sydney

Higher School Certificate (2003–2015)
Redlands, Sydney


SKILLS

Technical Skills
Microsoft Office (Excel, Word, PowerPoint)
Adobe Photoshop
Canva
Google Workspace (Docs, Sheets, Slides)
Retail & POS systems
Shopify or eCommerce platforms (Neon Phase)
Basic video editing tools (e.g. CapCut, iMovie)
Social media content creation (Instagram, TikTok, Pinterest)
Website management (Wix, Squarespace)
Data entry and basic spreadsheet analysis

Customer & Communication Skills
Personalised customer service and beauty consultation
Relationship building and client rapport
Upselling and persuasive communication
Complaint resolution and customer recovery
Confident verbal communication
Written communication (blogging, professional correspondence)
Presentation delivery and group facilitation
Conflict navigation in team environments
Tone-matching across retail, academic, and consulting contexts

Strategic & Business Skills
Strategic thinking and problem solving
Early-stage data analysis and insight generation
Business operations support (administration and coordination)
Project coordination and time management
Marketing and brand positioning (personal brand development)
Internal communications and stakeholder liaison

Creative & Design Skills
Visual storytelling and moodboarding
Brand identity design and messaging
Mixed media art and printmaking
Photography direction for product and personal shoots
Creative writing and blogging
Concept development and visual merchandising
Artistic collaboration and exhibition planning
Digital content strategy (via Neon Phase)

Accessibility, Learning & Advocacy Skills
Inclusive design consulting based on student experience
Lived experience-informed feedback for education strategy
Peer advocacy and mental health awareness
Workshop contribution and co-design for inclusive practices

Personal Attributes & Work Style
Reliable and self-directed
Strong attention to detail
Organised and deadline-driven
Empathetic and reflective communicator
Collaborative but confident working independently


Featured solo twice on MECCA Beauty’s official TikTok, reaching thousands of viewers through national campaigns.
Selected for their #SundayShelfie series to share my personal product picks, and again in a team spotlight showcasing behind-the-scenes insights. These features reflect MECCA’s trust in my brand knowledge, on-camera confidence, and ability to represent their customer-first culture.

ADDITIONAL INFORMATION

Languages
English (native), Danish (casual), Japanese (beginner)

Achievements & Highlights

  • Commissioned at age 15 to create merchandise artwork for a Voice Australia finalist, sold nationally during Kelly Clarkson’s Australian tour.

  • Exhibited in the Mosman Youth Art Prize (2012, 2013), recognised for expressive painting.

  • Over 10+ years of customer-facing experience across Luna Park, Sephora, Koko Black, and MECCA.

  • Featured on MECCA’s social media platforms with content reaching thousands of users.

  • Relaunched Neon Phase in 2025 as a curated portfolio and blog.

  • Featured in exhibitions including The Library Stairwell Gallery and Insacious Art Gallery.

  • Appointed as the sole undergraduate student representative on the UTS Business School Teaching and Learning Committee and selected as a Student Accessibility Consultant during my first semester of study – recognising leadership potential, communication skills, and a strong commitment to inclusive education from the outset of my degree.

References
Available upon request.